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Washington University in St. Louis

ST. LOUIS, Missouri

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University of Michigan - Ann Arbor

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Turlock, California

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New York, New York

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Cleveland, Ohio

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University of Kentucky

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Newberg, Oregon

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Cushman Wakefield Multifamily

Manchester,

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Rutgers, the State University of New Jersey

Morristown , New Jersey

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Cushman Wakefield Multifamily

Taguig, Philippines

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Tarleton State University

United States - Nationwide

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Overland Park, Kansas

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Rocky Vista University

Billings, Montana

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Poline Search Partners

Washington (Metro), D.C.

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Online Reputation Manager
SUMMARY: Respond to online guest reviews to maintain Positive Sentiments for our client hotels. Responsible for monitoring the online reputation of a large portfolio of hotels, including Marriott, Hilton, Hyatt, IHG, and boutique brands. Stay focused on creating positive sentiments to assist in online conversions and top-line revenues.ESSENTIAL FUNCTIONS:1) Responsible for monitoring the online reputation of a large portfolio of hotels inclusive of varied brands: Marriott, Hilton, Hyatt, IHG & Boutique.2) Act as a remote employee of the hotel to assist hotel management in preventing minor problems from becoming a reputation crisis.3) Communicate and respond quickly to guest feedback delivered via brand websites, TripAdvisor, Google, OTAs, & Social Media.a.


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