SDSU Global Campus International Team Student Assistant

Req No: 2024-17003
Category: Administrative/Clerical
Type: Student
Salary: $16.85
Close Date:

Overview
The salary range for this position is $16.85 per hour and is non-neogotiatable.

The mission of the SDSU Global Campus (SDSUGC) is to provide self-support education and training to enhance careers and transform lives and organizations. SDSUGC serves as the principal university liaison with the greater San Diego community and provides a wide variety of traditional and nontraditional, credit and noncredit educational experiences designed to fit the life-style and expectations of working adults and other lifelong learners. The American Language Institute (ALI) provides language training to international students, teacher training for adults, and programs that allow international students to attend credit courses at SDSU.



Responsibilities
The Student Assistant assists the international programs team of SDSU Global Campus with daily office operation (front desk), program operations, student outreach, and student. Student assistant will support communication and digital marketing for the China market. This includes but not limited to support advising to Open University students, students in special programs, creating related contents to promote SDSU and its programs on social media platforms in China, such as TikTok, to engage future and current students.

Student Recruitment Support (40%)

• Assist program director with student recruitment and outreach, especially in the China market.
• Assist in Chinese partner communication under the guidance of the program director.
• Support the current social media strategy, such as creating and posting related content, monitoring and responding to comments and messages.

• Support the development of marketing materials.

• Support the lead nurturing process of various programs.

Administrative Support 20%):

• Assist with maintaining a professional office appearance
• Handle inquiries from phone calls, and ALI LiveChat, take messages and forward to appropriate staff to further follow up.
• Provide excellent customer services to visitors, including staff members, students, and guests
• Perform basic reception functions such as directing calls, operating on standard office equipment, processing mails

International Program Support (35%)

• Assist with various during program orientation and graduation ceremony

• Assist with student advising for Open University and other special programs.

• Provide support for program-related projects needed by program directors.

ALL OTHER DUTIES AS ASSIGNED (5%)


Qualifications
Knowledge and Abilities

• Ability to demonstrate a high level of cross-cultural understanding and sensitivity.
• Ability to handle highly sensitive and confidential documents and information.
• Experienced in using TikTok, Instagram and other social media platforms.
• Proficiency in Microsoft Office and/or Google G-Suite
• Well organized, ability to effectively multi-task, ability to prioritize work, problem-solve, make decisions and meet scheduled deadlines under pressure in a fast-paced work environment
• Ability to work independently and in a team-environment, with a high degree of accuracy and attention to detail, and maintain a high level of confidentiality
• Effective oral and written communication; Strong interpersonal skills
• Good customer service skills

Minimum Education & Experience

• Current SDSU student with interest in working in international environment.

Preferred Qualifications

• Ability to communicate (speaking and writing) in Chinese.
• Student advising experience in an academic setting
• Office work experience, which provides the above knowledge and abilities.
• Ability to work during academic breaks and long-term (one academic year or longer)
• Photography/video editing/graphic design skills

Additional Applicant Information

• Candidate must reside in California and live in a commutable distance from SDSU at time of hire.
• Job offer is contingent upon satisfactory clearance based on Background Check results (including a criminal record check).
• San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer and Title IX.

To apply, visit https://careers-sdsurf.icims.com/jobs/17003/sdsu-global-campus-international-team-student-assistant/job?in_iframe=1









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